Coronial
NSWED

Inquest into the death of Esteban FRANCO-GARCES

Deceased

Esteban Franco-Garces

Demographics

11y, male

Coroner

Decision ofDeputy State Coroner Forbes

Date of death

2015-10-21

Finding date

2020-03-17

Cause of death

Sepsis

AI-generated summary

An 11-week-old premature infant presented to the ED with fever, lethargy and poor feeding. Despite initial suspicion of sepsis at 1:15pm, antibiotics were not administered until 4pm—a three-hour delay. Key failures included: delayed triage (20-minute wait), failure to involve senior staff early despite recognising sepsis in a high-risk neonate, multiple unsuccessful cannulation attempts without timely escalation to intraosseous or intramuscular administration, and communication breakdown (junior registrar unaware of critical blood gas results showing acidosis and elevated lactate). The coroner found this delay in treatment was not appropriate and did not give the child the best chance of survival. Significant system improvements have since been implemented including sepsis pathways, rapid response protocols, bedside handover, and electronic health records.

AI-generated summary — refer to original finding for legal purposes. Report an inaccuracy.

Specialties

emergency medicinepaediatricsintensive care

Error types

diagnosticdelaycommunicationsystem

Drugs involved

antibiotics

Contributing factors

  • Delayed triage (20-minute wait)
  • Delayed recognition of severity of sepsis
  • Delayed involvement of senior staff in direct management
  • Inadequate senior doctor oversight after initial consultant review
  • Prolonged unsuccessful attempts at intravenous cannulation (approximately 30 minutes by junior registrar)
  • Failure to escalate to intraosseous or intramuscular administration of antibiotics after two failed cannulation attempts
  • Delayed administration of antibiotics (3-hour delay from presentation)
  • Junior registrar not aware of critical blood gas results showing acidosis, elevated lactate and CO2
  • Communication breakdown: failed message passing from junior registrar to senior staff
  • Inadequate handover communication between clinical staff
  • Lack of bedside access to electronic medical records for junior registrar
  • Insufficient nursing resources in Emergency Department

Coroner's recommendations

  1. Implementation of Paediatric Sepsis Pathway with laminated copies at every bed in resuscitation bay and in registration and triage sections
  2. Pathway to emphasise early senior clinical involvement in patients with sepsis
  3. Pathway to emphasise commencing antibiotics within 1 hour of presentation
  4. Antibiotic administration should occur before fluid bolus delivery
  5. Development of 'Access for Antibiotics' flow chart to guide steps and timing for IV or intramuscular antibiotic delivery
  6. Implementation of Rapid Response System for all patients with immediate attendance when activated
  7. Training for nursing staff on Sepsis Pathways, Handover and Rapid Response upon commencement
  8. Intensive orientation for new and rotating medical staff covering Sepsis Pathways, Handover and Rapid Response
  9. Full day simulation training for medical staff every 3 months
  10. Introduction of bedside laptops to facilitate handover and provide bedside access to entire medical file
  11. Implementation of daily 'Team Talk' for handover
  12. Electronic Health Record (FirstNet) implementation to document observations, vital signs, cannulation attempts and timing
  13. Mandatory bedside handover to promote effective communication and awareness of deterioration
  14. Use of sepsis time clock/time bomb on dashboard to keep clinicians focused on 1-hour antibiotic requirement
  15. Senior staff notification required after two failed cannulation attempts in septic patients
  16. When two cannulation attempts within 10 minutes are unsuccessful: attempt intraosseous access, and if unsuccessful, administer intramuscular antibiotics immediately
  17. Update Paediatric Sepsis Pathway to include reference to intramuscular administration of antibiotics
  18. Increase nursing staff numbers in Emergency Department
  19. Purchase of additional ultrasound machines to assist with cannulation
  20. Use of 'resuscitaire' warming beds with temperature probes and heat blankets to maintain core body temperature of neonates
  21. Development of quality improvement program using FirstNet data to identify children with potential sepsis and create automated alert system for clinicians
Full text

STATE CORONER'S COURT OF NEW SOUTH WALES lnquest lnquest into the death of Esteban FRANCO-GARCES Hearing date 19 February 2020 Date of fíndings 77 March2O2O Place of findings: NSW State Coroner's Court - Lidcombe Findings of: Magistrate Carmel Forbes, Deputy State Coroner Catchwords: CORONIAL LAW - hospital death of a two month old boy - delayed recognition of sepsis - inadequacy of senior doctor overview - inadequate handover-prolonged attempts at intravenous access-delayed administration of antibiotic - inadequate co-ordination of care File number: 20tsl3o9o19

Representation Mr Aitken, Counsel Assisting, instructed by Ms C Potocki, Crown Solicitor's Office.

Mr Rooney, Counsel for Sydney Children's Hospital Network Mr Hackett, Counselfor Dr Clipsham Findings ldentity of deceased: The deceased person was Esteban Franco Garces Date of death: Esteban died on 2L October 2015 Place of death: Esteban died at Westmead Children's Hospital Cause of death: The cause of Esteban's death was Sepsis Manner of death: The manner of Esteban's death was as a result of natural disease process in circumstances where there was some delay in aspects of treatment. Esteban died in hospital following withdrawal of life support

lntroduction 1.. Esteban Franco-Garces was an eleven week old baby boy who died at Westmead Children's Hospital (WCH) at about 2am on 21- October 20L5 due to sepsis. His mother took him straight to the hospital in the early afternoon on 20 October 2015 when she not¡ced that he was lethargic, pale and not feeding well.

His death was a terrible and unexpected blow to his parents and family. They continue to suffer with grief for their loss. His family have requested that I refer to him as Esteban in this lnquest.

A coroner's primary role is to investigate and make findings as to the identity of the deceased person, the date and place of the death, and the manner and cause of death, He or she may also make recommendations considered necessary or desirable in relation to any matter connected with the death.

This inquest is concerned primarily with the manner or circumstances of Esteban's death. The following issues of serious concern were raised during the coronial investigation: a) delay in triaging Esteban; b) delay in the involvement of the most senior staff in the direct management of Esteban; c) delay in the administration of antibiotics to Esteban and initiation of more intensive; sepsis management; and d) communication issues between staff caring for Esteban.

Esteban Franco Garces 5.

Esteban was born prematurely, aT 28 weeks gestation, on L August 2015. He spent the first 9 weeks of his life in hospital, with six weeks in the Royal Women's Hospital Melbourne and then 3 weeks at Westmead Private Hospital. He went home on 4 October 2015. He had a further brief admission on the 6 October 2015.

On 20 October 2015 at some time after L1.30am Esteban's mother noticed that he appeared unwell, he was pale, lethargic and was refusing to take food. She decided to take him straight to hospital. The family arrived in the Emergency Department, Esteban was registered and then they waited for about 20 minutes before Esteban was seen by a triage nurse, Findings in the lnquest into the death of Esteban Franco-Garces

Esteban's mother described waiting with Esteban's grandmother and Esteban in the Emergency Department waiting room. She watched the nurses talking, laughing and having coffee showing no concern for her sick baby.

At L:10pm Esteban was assessed at triage as pale, floppy and irritable and was assigned Triage Category 2. The provisional diagnosis was fever. He was taken to a resuscitation bed where his clothes were removed to facilitate monitoring, diagnosis and treatment. He had presented with a heart rate of 200 beats per minute and a temperature of 38.6. These observations are noted in the medical records at 1.19pm.

Dr Scott Schofield, Staff Specialist, saw Esteban at 1.1.5pm. Esteban had a fever and due to his premature status and age Dr Schofield was concerned about the possibility of sepsis. He formed the view that Esteban needed intravenous access to obtain blood samples and administer antibiotics, He handed over care to Dr Ruella Clipsham (formerly D'Cruz), Junior Registrar.

  1. Dr Clipsham had a recollection of attending to Esteban around L.30pm. Dr Clipsham recalled that Esteban was unwell with presumed sepsis and that he required urgent intravenous (lV) access for a full septic work up and to allow for the administration of antibiotics and fluids.

LL. Dr Clipsham experienced difficulty in getting lV access. Her recollection was that she asked a nurse to tell Dr Schofield that she needed assistance. She does not recall to which nurse she made this request and there is no evidence Dr Schofield was ever told.

  1. Nurse Toole's recollection is that after Dr Clipsham had tried twice to get lV access, he also tried twice and managed to obtain a small blood sample, but the vein was not patent and a catheter could not be maintained, The small blood sample was run for blood gas.

L3. Dr Clipsham did not have bedside access to electronic notes and was not aware of the blood result that came back at 1.:47pm. lt showed that Esteban was acidotic and had raised levels of lactate and carbon dioxide. Dr Clipsham believes that if she had been aware of that result it would have prompted her to seek Dr Schofield' assistance personally. Dr Clipsham regarded Esteban's vital signs as stable during her time at his bedside, she felt that his capillary return and level of responsiveness did not deteriorate.

Findings in the lnquest into the death of Esteban Franco-Garces

t4. Dr Clipsham estimated she attempted cannulation for about 30 minutes, but given the vital signs she did not consider that intraosseous cannulation was required and she thought that another staff member would shortly assist with cannulation.

  1. At about 2pm Dr Clipsham spoke to Dr Schofield and Dr Adrian Bonsall, Career Medical Officer, at a handover and advised of her difficulty with getting lV access to Esteban. Dr Anya Wilson, Registrar was assigned to assist. Dr Wilson effectively took over care, it seems, making two attempts at lV access without success. Dr Bonsall was consulted and he recommended scalp vein access, which Nurse Bradley Toole began to prepare for.

  2. Dr Bonsall reviewed Esteban after handover, which appears to have been at about 2.45pm. He noticed he had a heart rate of L65, a capillary refill of 203 seconds, a respiratory rate of 36 breaths per minute and a temperature of just over 36. Venous blood gas showed a mild acidosis, Just as Dr Bonsallwas preparing to perform lV access, Dr Raymond Chin, Staff Specialist Paediatrician, arrived. Dr Chin estimates lV access being obtained between 2.30pm and 2.45pm, with fluid bolus being given at 3pm and antibiotics were given at 4pm, following an elevated lactate blood gas result at 3.49pm.

L7. Support from the Paediatric lntensive Care Unit (PICU) was requested at about 4pm and DrJoanne Ging, Paediatric Staff Specialist, became involved at 4.20pm after noticing Esteban's blood gas result on the system.

  1. Dr Ging took it upon herself to find Esteban's parents and advise them of the seriousness of the situation.

  2. After PICU transfer Esteban was on near maximal support (including intubation and adrenaline) and continued to deteriorate. Esteban continued to develop multi organ failure and coagulopathy and a decision was made when he became unresponsive to withdraw life sustaining therapy.

What should have happened?

  1. Esteban presented at WCH shortly before 1pm and did not receive antibiotics until 4pm despite there being an initial suspicion of Sepsis.

Findings in the lnquest into the death of Esteban Franco-Garces

  1. Dr Mark Lee, Director of Emergency Medicine Training, John Hunter Hospital who has expertise in Paediatric Emergency Medicine and was the inaugural chair of the NSW Paediatric Sepsis Committee has provided an independent expert review of Esteban's care and treatment. He suggested possible improvements at the WCH that may assist in preventing another family enduring the same experience that the Franco-Garces' did.

  2. Dr Mary McCaskill, Paediatric Emergency Specialist, Chair of the Paediatric Sepsis Pathway Reference Group and Acting Director of Clinical Governance for the Sydney Children's Hospital Network (SCHN) provided in depth evidence of the significant changes that have been made at WCH in response to Esteban's death.

  3. Dr McCaskill conceded on behalf of the WCH that Esteban should have been seen earlier, that senior staff should have been involved earlier in his direct management, that there should not have been the prolonged attempts establishing lV access and antibiotics should have been administered earlier.

  4. We will never know definitively whether Esteban would have survived if he had been administered antibiotics earlier. lt is however agreed by all parties that it was not appropriate that Esteban was not given that very best chance of survival.

  5. I will now consider the issues the experts note as significant to ensure that the best practices are adopted in similar cases in the future.

What changes have been made since Esteban's death?

  1. ln response to Esteban's death there have been significant changes at the WCH Sepsis Pathwav

  2. AI the time of Esteban's admission the approach to unwell neonates was to perform a full septic workup before commencing antibiotics, This involved taking blood, urine sample and often cerebral spinal fluid. A revised Emergency Department Paediatric Sepsis Pathway was developed by the Clinical Excellence Commission Reference Group and released in September 20L6.

  3. The pathway guides clinicians to consider sepsis when a patient shows signs of deterioration. lt emphasises that clinicians must prioritise treatment of patients who may have sepsis.

Findings in the lnquest into the death of Esteban Franco-Garces

  1. This pathway also emphasises the importance of early senior clinical involvement in patients with sepsis and the importance of commencing antibiotics within L hour of presentation.

  2. The pathway also stipulates for the delivery of antibiotics before the delivery of fluid bolus.

31., Laminated copies of the new Paediatric Sepsis Pathway Chart are now available at every bed in the resuscitation bay. Dr McCaskill gave evidence that copies will also now be placed in the registration and triage sections of the Emergency Department to aid those clinicians in their decisions.

Traininq

  1. Significant work was also done at the hospitalto review performance in the treatment of children who were potentially septic: ln 2016 a project was completed as part of a quality improvement program with Dr Adrian Bonsall as the lead, which resulted in a flow chart called Access for Antibiot¡cs to guide steps and timing to deliver antibiotics intravenously or intra m uscu la rly.

  2. ln August 2OL7 a Rapid Response System for all patients was implemented at the hospital, A flowchart was introduced which identifies that staff are to immediately attend when a rapid response is raised.

  3. Since May 2018, new nursing staff were required to attend training upon commencement of their role at WCH, including training for Sepsis Pathways, Handover and Rapid Response.

  4. New medical staff and rotating medical staff are required to undergo an intensive orientation course which covers Sepsis Pathways, Handover and Rapid Response. The medical staff are required to undergo a full day simulation training course once every 3 months.

Senior doctors

  1. Dr Lee felt that senior doctor oversight should have occurred for Esteban after the initial consultant review at about 1.1.5pm, given the working diagnosis of sepsis. Dr Lee also felt that the first elevated blood gas result from t.47pm should also have promoted engagement of a Findings in the lnquest into the death of Esteban Franco-Garces

senior clinician, Esteban was under the treatment of a junior registrar who could not gain lV access to administer the needed antibiotics. Dr Lee explained that lV cannulation can be difficult in newborns due to the immaturity of their veins and the tendency for the veins to collapse when they are septic. This was born out, the junior registrar, the registrar and the nurse all had unsuccessful attempts to gain lV access.

  1. The new pathway and rapid response system now directs that senior staff are to be notified when there are two failed attempts at cannulation in a septic patient.

38, Dr McCaskill gave evidence that the current Access for Antibiotics Flow Chart states that when two attempts at cannulation within ten m¡nutes have been unsuccessful that intraosseous access should be attempted and if this access is not achieved that intramuscular antibiotics are to be administered immediately. She explained that the intramuscular administration ensures the timely administration of antibiotics. Then intraosseous cannulation would be carried out to obtain blood for testing and for the administration of fluids.

39. Dr Lee endorsed this flow chart

  1. Dr McCaskill became aware in the witness box that the Paediatric Sepsis Pathway in its current form does not refer to intramuscular administration of antibiotics. I note that she informed this Court that she would address this omission in the pathway document with the Clinical Excellence Commission.

Communication lssues: medical records and handover

  1. On2TJune 20L6, laptopswereintroducedintothedepartmenttofacilitatehandoversandto allow clinicians to have bedside access to the patient's entire medical file to provide a comprehensive overview of their clinical practice. There is also now a daily "Team Talk" to assist with handover

  2. An Electronic Health Record "FirstNet" was introduced on 27 May 2018, documenting patient's observations, vital sign charts, records time and number of attempts at cannulation.

Findings in the lnquest into the death of Esteban Franco-Garces

  1. Dr McCaskill explained these innovations were not available in Esteban's case which added to the communication issues on the day. She said that now bedside handover is required, which further promotes effective understanding of the child's condition and awareness of possible deterioration and enables access to the medical records and test results while the handover is taking place at the patient's bedside.

Delaved antibiotics

  1. Dr Lee suggested that a time clock specific to sepsis management could be used in resuscitation bays, and that it should be started at the time of initial recognition of sepsis and stopped when antibiotics and lV fluids have been administered.

  2. Dr McCaskill gave evidence that a sepsis time bomb clock is now used on the dashboard of the electronic medical records to keep clinicians focused on the time requirement for antibiotics to be administered.

Care and treatment and resources

  1. Nursing staff numbers have increased in the Emergency Department since Esteban's death. A second ultrasound machine was purchased to assist with cannulation.

  2. Esteban's family were rightly concerned and upset that after triage, Esteban's clothes were removed and he was left with no clothing or covering in the air conditioned emergency department the whole time he was there. His body temperature dropped.

  3. The emergency unit has a 'resuscitaire' bed, This is a bed that keeps the baby warm while it has its clothes removed for the purpose of examination and for tests to be undertaken.

  4. Dr McCaskill agreed with Dr Lee that a possible drop in core body temperature of a neonate with sepsis could be monitored and controlled through probes connected to heat blankets used in 'resuscitaire' warming beds. The Court notes that Dr MCaskill gave evidence that such an approach would be adopted in future.

Findings in the lnquest into the death of Esteban Franco-Garces

Conclusion

  1. The introduction of the Sepsis Guidelines and Rapid Response System is intended to provide a clear process of escalation and direction on clinical management for patients who potentially have sepsis. Dr McCaskill gave evídence that further work is also underway. A quality improvement project is underway to address the elements of medical practice in caring for children with potentialsepsis. lt is proposed that data from FirstNet will be tjse'dto identify children with potential sepsis, which will be used to develop an alertsystem fdr dl.inici.nt through FirstNet.

5L. Esteban gave much joy and happiness to his family. I hope that the Franco Garces family understand that their legitimate concerns have been taken seriously by everyone involved in the ) lnquest and will continue to be taken seriously by the Westmead Children's Hospital and the Sydney Children's Hospital Network.

Findings pursuant to section 81(1) Coroner's Act 2009 The identity of the deceosed The deceased person was Esteban Franco-Garces Date of death Esteban died on 21 October 2015 "') Place of deoth Esteban died at Westmead Children's Hospital Couse of death The cause of Esteban's death was Sepsis I Findings in the lnquest into the death of Esteban Franco-Garces

'l Monner of death The manner of Esteban's death was as a result of natural disease process in circumstances where there was some delay in aspects of treatment. Esteban died in hospital following withdrawal of life support

  1. I close this inquest C Carm Deputy State Coroner NSW State Coroner's Court, Lidcombe Date 17 March 2020 J I it I Findings in the lnquest into the death of Esteban Franco-Garces

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